Terms & Conditions

This website is operated by British Made Interiors. Throughout the site, the terms “we”, “us” and “our” refer to British Made Interiors. We offer this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the British Made Interiors website.


All media and information on our website is copyright of us unless otherwise stated by us. You are allowed to make copies of small extracts of the site for your personal use and study. It is strictly forbidden to copy any material on our site for any form of commercial use unless it is necessary for the purpose of viewing the site in the course of business. You agree not to adapt, alter or create a derivative work from any of our material or content unless it is for your personal, non-commercial use. For any other uses of the materials found on our site you will require the prior permission of British Made Interiors.

Links And Credit

Our logo must not be used to link to or represent us on any other website unless you receive prior permission from us to do so.

You may link to pages on our site providing credit is given to British Made Interiors in the link title.


Prices for our products are subject to change without notice.

We have made every effort to display as accurately as possible the colours and images of our fabrics that appear on this website. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of our products or product pricing are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time.


Delivery dates are estimates and are fully flexible due to the nature of manufacturing made-to-measure products. We reserve the right to extend or modify dispatch dates wherever necessary at our sole discretion.

Once work on a made-to-measure order has begun orders cannot be cancelled due to delays up to 50% of the quoted lead time.

Due to the nature of manufacturing bespoke, made-to-measure products, there can at times be minimal delays. Delivery dates are estimates and are fully flexible due to the nature of our industry. We reserve the right to extend or modify dispatch dates wherever necessary at our sole discretion.

Product Measurements

It is your responsibility to make sure that the measurement for the made to measure products are 100% accurate. There are measuring guides provided on the site to enable you to take the measurements accurately. We cannot accept any returns to either of these products if you have provided incorrect measurements. There may be some cases where these products can be altered, any costs involved with this, including postage, will be additional to your original order.

Our products are made by skilled professionals and we always endeavor to be as accurate as possible, due to the nature of fabrics we work to a tolerance level of +/- 1cm and so cannot accept returns for products where the finished sizes meet this tolerance level.

Product Cancellation And Returns

You are entitled to a 100% refund for any order cancelled providing that work on the made to measure item(s) has not yet started. If work has been started the value of the order minus the costs incurred so far will be refunded back to you. Made to measure items are very unlikely to be resold and for this reason we are unable to give a refund on these products.

We will accept returns and issue a full refund only if we have failed to make the products to your specifications, or if they are in some way faulty. If this is the case you must contact us within 7 days of the receiving the product. Once returned we will do a full check and if found to be faulty or incorrect we will repair or alter the product, if it is not possible to do this a full refund will be given including the cost of returning the product to us once it has been agreed that the fault lies with us.


Our turnaround time is varied, and is updated regularly to give the most accurate information possible. The turnaround time is subject to change at any point, it is recommended that you double check the turnaround time before completing an order. Products will be delivered by courier to the address provided when ordering, a notification email will be sent to you informing you that the products have been dispatched.

Accuracy Of Billing And Account Information

You agree to provide current, complete and accurate purchase and account information for all purchases made on our website.

Third-Party Links

Certain content, products available via our website may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Personal Information

Your submission of personal information through the site is governed by our Privacy Policy.

Errors Inaccuracies And Omissions

Occasionally, there may be information on our that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and product shipping charges. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Disclaimer Of Warranites; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

Changes To These Terms Of Sercice

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

Questions about the terms and conditions should be sent to us at info@britishmadeinteriors.com.

© 2024 British Made Interiors. All Rights Reserved.

British Made Interiors is a trading name of Interiors Online Direct.

Registration number: 08597146. Place of registration: UK. Registered address: 1 Cross Park Avenue, Castleford, England, WF10 4JX